Specialty Referral. Reimagined.

Health Plan Case Study

Improve the specialty referral process with digital care coordination

Your top priorities have never been clearer: quality, cost management, and the consumer experience. None of this is possible without appointments with healthcare providers.

Whether a preventative care visit, diagnosis and treatment for a new problem, or ongoing monitoring for a chronic condition, the appointment is critical to close gaps in care, accurately reflect risk adjustment, and prevent avoidable ED/IP admissions.

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Through our experience with Health Plan customers, we've learned that appointment scheduling is not easy, in fact, it is a real challenge. It often results in a terrible experience for patients and schedulers alike. In working through the challenges with our customers we have developed a powerful referral management and online scheduling solution that is able to drive dramatic improvements in cost and quality.

Download our case study to learn how we helped one Health Plan customer:

  • Increase referral completion rates
  • Decrease time to manage referrals
  • Reduce lead times
  • Drive fewer emergency visits and hospitalizations

Fill out the form to the right to download the case study.

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The leader in referral management and online scheduling

“MyHealthDirect allows us to work very closely with our provider groups, while at the same time improving their performance for the benefit of our members.”
– Chief Medical Officer