Convenience Drives Change

The Future of Referral Management

Referral management can be improved with a digital scheduling platform

Today’s referral process makes it difficult for patients to get the care they need. Of the one third of patients that receive a referral, many never follow through. Behind low referral completion rates is a basic fact: people value companies that value their time. The future of referral management begins with the need for better tools to help providers actively manage referrals on behalf of their patients in a way that’s efficient, timely and accurate.  As financial risk shifts to providers, improved solutions are essential not only to provide patient convenience but also end-to-end visibility across the care continuum. 

In this report we discuss:

  • A typical (broken) referral scenario
  • Common challenges for referral management
  • The solution - with 4 key strategies to make referrals more convenient

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The leader in referral management and online scheduling

“This is a true win-win-win for the hospital, our practice and most importantly, the patients.”
- Kyle Matthews, CEO
Cardiovascular Associates of Mesa