Case Study: CareMount Medical

Enabling 24/7 Access with Online Scheduling

CareMount Medical enables 24/7 access with MyHealthDirect's online scheduling

CareMount Medical, the largest independent multispecialty medical group in New York state, wanted to enable 24/7 access for their patients. They recognized online scheduling as the cornerstone of their access strategy, and partnered with MyHealthDirect to make it happen. With a direct integration to their NextGen practice management system, CareMount Medical can now offer real-time online self-scheduling to their 660,000+ patients, across their 25+ specialties, and 600+ providers.

Download our case study to learn how CareMount Medical made the move to patient self-scheduling and the keys to success:

  • Automating scheduling protocols and business rules
  • Gaining provider buy-in
  • Increasing patient acquisition and retention
  • Improving patient satisfaction
  • Improving call center efficiencies
  • Gaining line-of-sight on their business operations with analytics

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The leader in referral management and online scheduling

MyHealthDirect’s guided search and scheduling solution adds immediate benefits to our patients, supporting our commitment to provide our patients with cutting edge technology in the convenience of their home.”

- Scott D. Hayworth, MD, FACOG
  President & CEO
  CareMount Medical