Accelerating Member Outreach

Health Plan Case Study

close gaps with digital care coordination

A leading Medicaid Managed Care plan, currently serving more than 500,000 members, needed a way to accelerate their appointment scheduling capabilities to drive quality improvements and make access to care easier. To do this, they enabled their member outreach team to schedule appointments digitally, without having to call providers.

Download our case study to see the compelling results and learn how this plan deployed digital care coordination to do the following:

  • Reach more members to schedule needed care
  • Reduce phone time for the appointment scheduling process
  • Automate transportation scheduling for non-emergency appointments
  • Improve show rates for appointments
  • Strengthen relationships with providers through data analytics

Fill out the form to the right to download the case study.

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